Beginning with the release of Windows 10, Windows Defender will automatically turn itself off once it detects another software that is categorized under “Anti-Virus” or “Spyware and Unwanted Software Protection“.
This change in policy has resulted in Windows Defender automatically deactivating when SecureAPlus is detected to be installed with the Offline AV and have it enabled.
For Windows 10 users who prefer to use Windows Defender alongside SecureAPlus, it is recommended to disable the Offline AV prior to doing the following fix:
For Windows 10 Home Edition
1. Download the following Windows Registry File:
2. Extract the contents to any location on your Windows 10 PC.
3. Open the file and allow it to make the changes.
This change in settings will now allow Windows Defender to work alongside SecureAPlus on a PC with Windows 10 Home Edition.
In some rare cases, you may need to temporarily switch SecureAPlus to Trust All Mode (we recommend keeping this to 5 minutes) in order for Windows Defender to start working.
For Windows 10 Pro, Enterprise and Education Editions
1. Launch the Local Group Policy Editor on Windows via:
Windows Key + R > type gpedit.msc
or
Go to C:\Windows\System32\gpedit.msc
2. In the left pane of the Local Group Policy Editor window, navigate to the location below:
Computer Configuration/Administrative Templates/Windows Components/Windows Defender
3. Find and click on Turn Off Windows Defender on the right pane.
4. Switch the selection from “Not Configured” or “Enabled” to “Disabled“. Then click “Ok” when done to apply the changes.
This change in settings will now allow Windows Defender to work alongside SecureAPlus on a PC with Windows 10 Pro Edition.
In some rare cases, you may need to temporarily switch SecureAPlus to Trust All Mode (we recommend keeping this to 5 minutes) in order for Windows Defender to start working.
This post is also available in: Japanese
