Transport Layer Security (TLS) are protocols that provide data encryption and authentication between applications and servers. In some cases, you may not be able to connect to SecureAPlus server as the TLS settings is not turned on.

To turn on TLS settings, follow the steps below:

For Internet Explorer 6

  1. Launch Internet Explorer, Go to Tools > Internet Options
    tls-setting_3
  2. On the Internet Options, select Advanced tab. Under Settings section, scroll down and look for Use TLS 1.0
    tls-setting_4
  3. Enable TLS settings by checking it.

For Internet Explorer 11

  1. Launch Internet Explorer, Go to Tools > Internet Options
    tls-setting_1
  2. On the Internet Options, select Advanced tab. Under Settings section, scroll down and look for Use TLS 1.x
    tls-setting_2
  3. Enable the TLS settings by checking it.