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SecureAPlus Support Pages
  • Home
  • Frequently Asked Questions
  • Download
  • Contact Support
  • About SecureAPlus
  • enEnglish
    • ja日本語

Articles Tagged: secureaplus account portal

How to Delete my SecureAPlus Account?

Follow these instructions to delete your SecureAPlus Account: 1. Log in to your SecureAPlus portal. 2. On the SecureAPlus Account Portal Summary page, click on Settings. 3. On the Settings page, click on Delete my SecureAPlus Account. Your account will be deleted in 14 days.  All the information including license and points accumulated from Viral […]

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How to Change the Email Address for my SecureAPlus Account

To change your current email address with another one, you’ll need to add the new email address, make it your primary email, and then remove the old email address. Follow these instructions to change your email address: 1. Log in to your SecureAPlus portal. 2. On the SecureAPlus Account Portal Summary page, click on Your […]

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Getting to Know the SecureAPlus Account Portal via Mobile

For information on how to launch the SecureAPlus For Android Main Window, click here. This is how the SecureAPlus For Android Main Window looks like once you have launched it. Account Swipe right to open the left sidebar and tap on Account. You will be directed to Account page. There are two ways to login […]

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Logging to SecureAPlus Account Portal via the Android App

The SecureAPlus for Android mobile app allows users to access the SecureAPlus Portal in a mobile-friendly interface. Accessing the portal requires users to login using their account. Follow these instructions to log in to SecureAPlus Account Portal via the mobile app: Logging In the SecureAPlus Account via the Mobile App 1. Launch SecureAPlus For Android […]

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How to Apply Themes to SecureAPlus

By default, SecureAPlus has a colorful user interface to clearly identify the security standing of your PC. To customize SecureAPlus, 1. Login to SecureAPlus Portal. 2. Click on Theme on the left menu. 3. Select from the available themes and click on it to view more details. 4. Click on the Download button to download the […]

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How do I add my SecureAPlus/Device ID and Name on SecureAPlus Account Portal?

For Freemium SecureAPlus user, adding SecureAPlus/Device ID and Name on your SecureAPlus Account Portal allows you to see your Freemium license expiry date. In addition, it makes it easier for you to redeem for license extension. On the other hand, for Premium user, you can enjoy the additional features that make securing multiple PCs a lot easier. Follow […]

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Top Support Pages

  • How to Redeem SecureAPlus License with Activation Code?
  • The Initial Full System Scan Explained
  • Using Windows Defender with SecureAPlus on Windows 10
  • Automatic Full System Scan vs On-Demand Full System Scan
  • How to Extend my Freemium User License for Free?

Latest Support Pages

  • How to use SecureAPlus with Other Real-Time Antivirus Product
  • Adjusting APEX Sensitivity
  • Updating the APEX Engine
  • Scanning with APEX
  • Preparing Log Files for SecureAPlus Support

Contact SecureAPlus Support

Can't find the solution you are looking for?
Send us your support inquiry by emailing:
secureaplus@secureage.com

Support Operating Hours

Our support team will try to respond to your inquiry as soon as they can:
Mondays thru Fridays* 09:00H to 1700H** - within 24 Hours
Saturdays & Sundays - within 72 Hours
Singapore Public Holidays - 24 hours from the next working day

*Inquiries after 1700H on Fridays may take 72 hours to be responded to
** All timings are for Singapore Time / GMT +8
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