SecureAPlus users can manage application whitelist approval requests of devices with a Premium License through the SecureAPlus Portal.

SecureAPlus for Android further enhances this feature by making it accessible via the mobile application. The following are required in order to access this feature over a mobile Android device:

  • A verified SecureAPlus Portal Account
  • At least one valid SecureAPlus Premium License attached to the Account

The Request Whitelist Approval on SecureAPlus for Android is available on all desktop devices and will be visible on both the SecureAPlus Portal and the SecureAPlus for Android but only requests made by devices with SecureAPlus Premium licenses can be interacted (approve or deny) with.

Accessing the Request Whitelist Approval on SecureAPlus for Android

Ensure that you have logged in to your SecureAPlus Account Portal via Mobile. If you have not done so already, you may click here to log in to SecureAPlus Account Portal via Mobile.

Swipe right to open the left sidebar and tap on Request Whitelist Approval to view more information the whitelist request.

Note that the Whitelist Approval page may be empty if you do not have any pending whitelist approval.

Approving a Whitelist Request

Tap on a Whitelist Request that you would like to approve.

On the SecureAPlus Antivirus page, input any Admin Remarks (optional, for your own reference later) and tap on theĀ Approve button.

The icon will be changed to Approved on the list of Whitelist Approval.

Rejecting a Whitelist Request

Tap on an entry on the Whitelist Request that you would like to reject.

On theĀ SecureAPlus Antivirus page, input any Admin Remarks (optional) and tap on Reject button.

The icon will be changed to Rejected on the list of Whitelist Approval.

On Whitelist Approval Requests from Freemium Devices

It is possible for SecureAPlus Freemium non-privileged users to send an approval request if the device is linked to a SecureAPlus account. However, the actual approval/rejection itself from the portal will require an upgrade to a Premium license. The Approve & Reject buttons will be disabled for requests from Freemium devices.