How to Exclude Certain Drives from Initial Full System Scan

Follow these instructions to have certain hard drives be excluded from initial full system scan: Temporarily Unmounting The Drives 1. Open the Start menu. Click the Start ( ) button in the lower-left corner of your screen. 2. Search for Control Panel in the Windows Search Box. The Control Panel window will display on-screen. 3. […]

Read More

Explaining SecureAPlus Universal AV Error Codes

The table below summarizes some of the frequently encountered Error Codes by SecureAPlus users. This list does not contain all error codes generated by SecureAPlus but is meant to be updated for any Error Code trends that are picked up by the SecureAPlus Support team. If you are getting an error code that is not […]

Read More

What Happens When an External USB Storage Device is Plugged In?

SecureAPlus has built-in security measures for external USB storage devices. By default these are turned off, but when activated the behavior in accessing files to and from the external storage changes. Prompt for Action When an external USB storage device is inserted to the machine and the default action is Prompt for Action, SecureAPlus will […]

Read More

How to Set the Default Action When an USB Storage Device is Inserted?

SecureAPlus has built in features to protect against attacks from USB devices. Besides preventing read & write access from external USB storage devices, users can also define how SecureAPlus will act upon detecting access from one. Follow these instructions to select the action when an external USB storage device is inserted to the machine, Launch SecureAPlus > App […]

Read More

How to Do File & Folder/On-Demand Scanning

SecureAPlus automatically scans your entire computer once every 24 hours with Universal AV and has real-time protection against new possible threats that are being saved to your PC’s hard drive. However, you can manually scan particular files and folders using Universal AV and the Offline AV with a few simple clicks. Follow these instructions to scan File […]

Read More

Getting to Know the Universal AV

Universal AV allows SecureAPlus to protect your computer with more than 10 commercial anti-virus engines at the same time. Getting the Highest Detection Rates Possible The primary advantage of having multiple anti-virus engines to protect your computer at all times is to ensure that your files are checked against potentially the most comprehensive digital threat library available. […]

Read More

Automatic Full System Scan vs On-Demand Full System Scan

Getting your entire computer protected in real-time is fast and easy with SecureAPlus. What’s more, with Universal AV your computer is protected by multiple anti-virus engines in real-time. After completing the initial full system scan, which is the only time our scanning takes awhile to finish, it normally doesn’t take more than a minute to […]

Read More

How do I view my Universal AV log?

View Your Universal AV log Follow the instructions to view your Universal AV log: Launch SecureAPlus > Info & Licenses > Diagnosis Click on Go to Log Locations button. Two log folders will be opened in Windows Explorer. To view the Universal AV log file, double click on UniversalAV.log and the log will be displayed using the default […]

Read More

How do I view my last Universal AV’s scan results?

Follow these instructions to view your last Universal AV’s scan results: Launch SecureAPlus. The last Universal AV’s scan results will be shown as below Alternatively, you can click on View UAV Status button on the SecureAPlus main console to view the last scan results. The last scan results will be displayed. If threats are detected on the […]

Read More

How do I manually submit hashes for scanning ?

This can be done so by accessing the details of Universal AV. Follow these instructions to manually submit hashes for scanning or scan the full system: Click on Full System Scan. The progress of the scanning will be shown. Once the full system scan is completed, it will refresh and display the updated scan results. Please do note […]

Read More