What are Potentially Unwanted Programs

Potentially Unwanted Programs (PUP), also known as Potentially Unwanted Applications (PUA), are applications that are considered traditionally harmless. However since it exhibits unwanted behavior to a reasonable amount of users, anti-virus engines have classified them as a potential threat. Why has [Insert Anti-Virus Engine Here] Detected it as a PUP/PUA? There are plenty of reasons […]

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How to turn on Transport Layer Security (TLS) setting?

Transport Layer Security (TLS) are protocols that provide data encryption and authentication between applications and servers. In some cases, you may not be able to connect to SecureAPlus server as the TLS settings is not turned on. To turn on TLS settings, follow the steps below: For Internet Explorer 6 Launch Internet Explorer, Go to […]

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Locating a Detected Threat or Blocked File by SecureAPlus

SecureAPlus makes it easy to locate a file that has either been blocked by Application Whitelisting or detected by any of the engines from Universal AV. Knowing the location of the file will help users make an informed decision on whether the file is trustworthy or a threat on top of the diagnosis provided by […]

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How to Redeem SecureAPlus License with Activation Code?

Got a SecureAPlus License Card from us? Or maybe just an Activation Code? Great! Just follow the steps below to redeem your license. Step 1: Getting SecureAPlus Download SecureAPlus from www.SecureAPlus.com and install.  More Info Step 2: Entering the Activation Code After installation, launch SecureAPlus and go to “Info & Licenses”.   You will land on the Account […]

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Mass Installation for Premium User

For doing mass installations of SecureAPlus using a single license code, follow the instructions below: Open your Notepad and type in the following content Note that LicenseCode is your license code. Save the file with file name autoconf.ini Place the autoconf.ini file in the exact same location as the SecureAPlus installer and proceed with the […]

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Troubleshooting Slow PC Performance

Having SecureAPlus installed and running has low impact on PC performance. If you are experiencing performance issues immediately after installing SecureAPlus or even later, please refer to the following to help determine the underlying cause. Check if Initial Full System Scan has Completed The initial full system scan is done as soon as you install SecureAPlus. […]

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Upgrading to Windows 10 with SecureAPlus

It is generally a good idea to do a clean install of Microsoft Windows rather than upgrade from one version to another. SecureAge Technology recommends doing a clean install of Windows 10 to facilitate a better PC security configuration. If a clean install is not a viable option for SecureAPlus users the direct upgrade options […]

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Installing SecureAPlus Without Prompts and Popups

This is known as silent installation whereby it does not display messages or windows during its installation progress. Follow these instructions for silent installation: Silent Installation Execute this command in the command line: <SecureAPlus installer filename> <space> /S Example: SecureAPlusSetup_v4.0.0.exe /S You may need to reboot the machine if SecureAPlus is performing an update.

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