Frequently Asked Questions About SecureAPlus Relaunch Changes (Q3 2019)

There are some significant changes to SecureAPlus which will take into effect from 2 July 2019. If you’ve been a user of SecureAPlus before this date, this support article will address everything you need to know about transitioning your existing installation and licenses. What are the main changes? SecureAPlus will now be available in three […]

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How to import whitelist via command line?

SecureAPlus Pro users can remotely manage the whitelist of their SecureAPlus installations through the use of the SecureAPlus Account Portal. Remote online whitelist management comes in two forms: Central Whitelist Management via My Approved Whitelist or Review and Approve File Whitelist Requests. More on SecureAPlus Pro Remote Whitelist Management Features For users who wish to […]

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Can you execute the command line to scan a folder?

There are 2 methods which you can choose to execute command line to scan a folder. Method 1: Command Line Scanning with results shown in SecureAPlus Antivirus Scanner 1. Manually launch SecureAPlus Antivirus Scanner by heading to the location C:\Program Files\SecureAge\AntiVirus\sascanner.exe in Windows Explorer. 2. Select any folder of your choice and SecureAPlus Virus Scanner […]

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Permanently Disable Windows Defender in Windows 10

There are 2 methods which you can choose to permanently disable Windows Defender in Windows 10 Method 1: Set “Turn off Windows Defender” settings to ‘Enabled’ from local group policy 1. Launch the Local Group Policy Editor on Windows via:     Windows Key + R > type gpedit.msc and press OK or Go to C:\Windows\System32\gpedit.msc 2. In the […]

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What are Potentially Unwanted Programs

Potentially Unwanted Programs (PUP), also known as Potentially Unwanted Applications (PUA), are applications that are considered traditionally harmless. However since it exhibits unwanted behavior to a reasonable amount of users, anti-virus engines have classified them as a potential threat. Why has [Insert Anti-Virus Engine Here] Detected it as a PUP/PUA? There are plenty of reasons […]

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How to turn on Transport Layer Security (TLS) setting?

Transport Layer Security (TLS) are protocols that provide data encryption and authentication between applications and servers. In some cases, you may not be able to connect to SecureAPlus server as the TLS settings are not turned on. To turn on TLS settings, follow the steps below: For Internet Explorer 6 Launch Internet Explorer, Go to […]

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Locating a Detected Threat or Blocked File by SecureAPlus

SecureAPlus makes it easy to locate a file that has either been blocked by Application Whitelisting or detected by any of the engines from Universal AV. Knowing the location of the file will help users make an informed decision on whether the file is trustworthy or a threat on top of the diagnosis provided by […]

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How to Redeem SecureAPlus License with Activation Code?

Got a SecureAPlus License Card from us? Or maybe just an Activation Code? Great! Just follow the steps below to redeem your license. Step 1: Getting SecureAPlus Download SecureAPlus from www.SecureAPlus.com and install. You can download SecureAPlus here. Step 2: Entering the Activation Code After installation, launch SecureAPlus and go to “Info & Licenses”.   You will […]

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Mass Installation for SecureAPlus Pro and Essentials Users

There are two methods to do mass installations of SecureAPlus using a single license code: Method 1 1. Open your Notepad and type in the following content Note that LicenseCode is your license code. 2. Save the file with file name autoconf.ini 3. Place the autoconf.ini file in the exact same location as the SecureAPlus […]

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