Follow these instructions to use SecureAPlus with other real-time antivirus product: 1. Launch SecureAPlus > App Settings 2. In the App Settings menu, click on Scan Settings > Antivirus Settings Tab. 3. Under Register as Antivirus, simply turn OFF SecureAPlus registration as antivirus.
SecurePlus IDs are created upon SecureAPlus installation. It is a unique identification that helps the developers to identify/ troubleshoot issues on the device. To find your SecureAPlus ID, please follow the step below: 1. Launch SecureAPlus > Info & Licenses > Account You will see your SecureAPlus ID on the Account page.
There are 2 active SecureAPlus components that are running in real-time: Application Whitelisting Antivirus To disable Application whitelisting, you may choose one of the following method: Observation Mode Any new files created during observation mode will not be trusted, but they will be allowed to run during observation mode. Observation Mode will be retained, even […]
There are 2 methods which you can choose to permanently disable Windows Defender in Windows 10 Method 1: Set “Turn off Windows Defender” settings to ‘Enabled’ from local group policy 1. Launch the Local Group Policy Editor on Windows via: Windows Key + R > type gpedit.msc and press OK or Go to C:\Windows\System32\gpedit.msc 2. In the […]
To help diagnose issues pertaining to SecureAPlus on your computer, below are instructions on how to prepare the Dump Files for sending to the SecureAPlus Support Team. For SecureAPlus Application Crash For application crash, type the following folder location on Windows Explorer and hit the Enter button: %localappdata%\CrashDumps Compress only the dump file(s) that matches the following […]
SecureAPlus uses Universal AV and the Offline AV to diagnose threats found on your computer. If a file is detected by Universal AV or Offline AV but you strongly believe that this is not a harmful file, you can report it as a False Positive. Preparing to Send the False Positive Report On any of the Application Whitelisting, […]
SecureAPlus is a unique Windows PC security solution that combines SecureAge Technology’s powerful Application Whitelisting technology with 10+ Anti-Virus engines in the cloud. With that being the case, it is easy to review and judge it as merely a multi-Antivirus software or as an executable blocker with pop-up prompts. This is not the case, and we would […]
It is best to uninstall SecureAPlus using its dedicated uninstaller. Follow the steps below to completely remove SecureAPlus from your PC: 1. Find and Open the SecureAPlus Uninstaller On Windows 7 Click on Start > All Programs > SecureAge > Uninstall SecureAPlus On Windows 8 or 8.1 Open the Metro Start Menu > Programs > […]