Collecting Dump Files for SecureAPlus Support

To help diagnose issues pertaining to SecureAPlus on your computer, below are instructions on how prepare the Dump Files for sending to the SecureAPlus Support Team. For SecureAPlus Application Crash For application crash, type the following folder location on Windows Explorer and hit the Enter button: %localappdata%\CrashDumps Compress only the dump file(s) that matches the following name: […]

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Reporting False Positives to SecureAPlus

SecureAPlus uses Universal AV and the Offline AV to diagnose threats found on your computer. If a file is detected by Universal AV or Offline AV but you strongly believe that this is not a harmful file, you can report it as a False Positive. Preparing to Send the False Positive Report On any of the Application Whitelisting, […]

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How to Join, Download & Install Beta Versions of SecureAPlus

SecureAPlus occasionally releases a beta version of its products that is available for testing by willing users. Joining the Beta Program Interested users who wish to try the Beta Version will have to login to a SecureAPlus Account and update it to Beta status from the left sidebar. For full details of the Beta Program […]

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Quick Guidelines to Reviewing SecureAPlus

SecureAPlus is a unique Windows PC security solution that combines SecureAge Technology’s powerful Application Whitelisting technology with 10+ Anti-Virus engines in the cloud. With that being the case, it is easy to simply review and judge the it as merely a multi-Antivirus software or as an executable blocker with popup prompts. This is not the case and […]

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How to Uninstall SecureAPlus

It is best to uninstall SecureAPlus using its dedicated uninstaller. Follow the steps below to completely remove SecureAPlus from your PC: 1. Find and Open the SecureAPlus Uninstaller On Windows 7 Click on Start > All Programs > SecureAge > Uninstall SecureAPlus On Windows 8 or 8.1 Open the Metro Start Menu > Programs > […]

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What are the System Requirements?

The system requirements for SecureAPlus are: 2 GHz Pentium 4 or higher processor 1GB of RAM or as recommended by the Windows OS whichever is higher 300 MB hard disk free space or more Local hard disk that is formatted with NTFS file system. Minimum screen resolution: 1024×768 (At 100% Scale) Supported Operating Systems: Windows 10 […]

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