For SecureAPlus versions, 6.2.0 and later, usage of the ClamAV engine will no longer be supported. However, if you would like to continue using ClamAV, you need to update the new versions of the engine manually. To update the ClamAV engine manually 1. Turn off ClamAV 2. Reboot the machine. 3. Download the latest ClamAV […]
You can disable Offline Antivirus and Universal AV in SecureAPlus settings after installing. Follow these instructions to do so: 1. Launch SecureAPlus by clicking on the SecureAPlus tray icon. Note that while the Initial Full System Scan is still in progress, clicking on the tray icon will reopen the initial scanning window. Alternatively, you can open […]
Follow these instructions to use SecureAPlus with other real-time antivirus product: 1. Launch SecureAPlus > App Settings 2. In the App Settings menu, click on Scan Settings > Antivirus Settings Tab. 3. Under Register as Antivirus, simply turn OFF SecureAPlus registration as antivirus.
APEX’s sensitivity is a measure of its zealousness in identifying files as malware. A higher sensitivity results in increased detection rate, but with the drawback of higher false alarms (mistaking clean files as malware). While we recommend leaving the sensitivity setting to its default (Medium) for best results, it is possible to adjust it as […]
APEX will automatically update as long as the Automatic Update option is turned on. To access this option, launch SecureAPlus > click on App Settings > click on Others > click on Updates. For more information about SecureAPlus updates, see How to Set Software Update Settings.
There is no need to turn APEX on. APEX automatically runs when using the following features of SecureAPlus: Real-time scan Right-click scan If APEX detects malware, it will flag the malware as malicious. Otherwise, there will be no indicator for APEX, similar to the other antivirus engines. Example of real-time scan detection: Example of right-click […]
There are 2 methods which you can choose to permanently disable Windows Defender in Windows 10 Method 1: Set “Turn off Windows Defender” settings to ‘Enabled’ from local group policy 1. Launch the Local Group Policy Editor on Windows via: Windows Key + R > type gpedit.msc and press OK or Go to C:\Windows\System32\gpedit.msc 2. In the […]
Follow these instructions to have certain hard drives be excluded from initial full system scan: Temporarily Unmounting The Drives 1. Open the Start menu. Click the Start ( ) button in the lower-left corner of your screen. 2. Search for Control Panel in the Windows Search Box. The Control Panel window will be displayed on-screen. […]
Follow these instructions to download ClamAV virus definitions for offline machines: Manual Method 1. Head to https://www.clamav.net/downloads to download the AV definitions. 2. Click on Virus Database. 3. Download the following files: http://database.clamav.net/main.cvd http://database.clamav.net/daily.cvd http://database.clamav.net/bytecode.cvd 4. At the machine that does not have the internet connection, copy the files to C:\ProgramData\ClamAV\db: 5. A reboot may […]
Note: If you have not had SecureAPlus installed on your computer and/ or you have not purchased a SecureAPlus Pro License with Offline AV add-on, please refer to the following articles: How to download and install SecureAPlus on my computer? Activating Your SecureAPlus Pro License Upon activating a license that includes the Offline AV Powered […]