Adjusting APEX Sensitivity

APEX’s sensitivity is a measure of its zealousness in identifying files as malware. A higher sensitivity results in increased detection rate, but with the drawback of higher false alarms (mistaking clean files as malware). While we recommend leaving the sensitivity setting to its default (Medium) for best results, it is possible to adjust it as […]

Read More

Updating the APEX Engine

APEX will automatically update as long as the Automatic Update option is turned on. To access this option, launch SecureAPlus > click on App Settings > click on Others > click on Updates. For more information about SecureAPlus updates, see How to Set Software Update Settings.

Read More

Scanning with APEX

There is no need to turn APEX on. APEX automatically runs when using the following features of SecureAPlus: Real-time scan Right-click scan If APEX detects malware, it will flag the malware as malicious. Otherwise, there will be no indicator for APEX, similar to the other antivirus engines. Example of real-time scan detection: Example of right-click […]

Read More

Permanently Disable Windows Defender in Windows 10

There are 2 methods which you can choose to permanently disable Windows Defender in Windows 10 Method 1: Set “Turn off Windows Defender” settings to ‘Enabled’ from local group policy 1. Launch the Local Group Policy Editor on Windows via:     Windows Key + R > type gpedit.msc and press OK or Go to C:\Windows\System32\gpedit.msc 2. In the […]

Read More

How to Exclude Certain Drives from Initial Full System Scan

Follow these instructions to have certain hard drives be excluded from initial full system scan: Temporarily Unmounting The Drives 1. Open the Start menu. Click the Start ( ) button in the lower-left corner of your screen. 2. Search for Control Panel in the Windows Search Box. The Control Panel window will display on-screen. 3. […]

Read More

How to Download ClamAV Virus Definitions Without Internet

Follow these instructions to download ClamAV virus definitions for offline machines: Manual Method 1. Head to https://www.clamav.net/downloads to download the AV definitions. 2. Click on Virus Database. 3. Download the following files: http://database.clamav.net/main.cvd http://database.clamav.net/daily.cvd http://database.clamav.net/bytecode.cvd 4. At the machine that does not have the internet connection, copy the files to C:\ProgramData\ClamAV\db: 5. A reboot may […]

Read More

How to Get the Offline AV Add-On

Note: If you have not had SecureAPlus installed on your computer and/ or you have not purchased a SecureAPlus Premium License with Offline AV add-on, please refer the following articles: How to download and install SecureAPlus on my computer? Activating Your SecureAPlus Premium License Upon activating a license that includes the Offline AV Powered by […]

Read More

How to Switch between ClamAV & Avira Engine

Follow these instructions to switch between ClamAV & Avira engine, Launch SecureAPlus > App Settings In the App Settings menu, click on Scan Settings > Antivirus Settings Tab. Under Offline Antivirus, select the desired offline AV engine.

Read More

What Happens When an External USB Storage Device is Plugged In?

SecureAPlus has built-in security measures for external USB storage devices. By default these are turned off, but when activated the behavior in accessing files to and from the external storage changes. Prompt for Action When an external USB storage device is inserted to the machine and the default action is Prompt for Action, SecureAPlus will […]

Read More

How to Set the Default Action When an USB Storage Device is Inserted?

SecureAPlus has built in features to protect against attacks from USB devices. Besides preventing read & write access from external USB storage devices, users can also define how SecureAPlus will act upon detecting access from one. Follow these instructions to select the action when an external USB storage device is inserted to the machine, Launch SecureAPlus > App […]

Read More