What Happens When an External USB Storage Device Is Plugged In?

SecureAPlus has built-in security measures for external USB storage devices. By default these are turned off, but when activated the behavior in accessing files to and from the external storage changes. Prompt for Action When an external USB storage device is inserted to the machine and the default action is Prompt for Action, SecureAPlus will […]

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How to Set the Default Action When an USB Storage Device Is Inserted?

SecureAPlus has built in features to protect against attacks from USB devices. Besides preventing read & write access from external USB storage devices, users can also define how SecureAPlus will act upon detecting access from one. Follow these instructions to select the action when an external USB storage device is inserted to the machine, Launch SecureAPlus > App […]

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Using Windows Defender with SecureAPlus on Windows 10

Beginning with the release of Windows 10, Windows Defender will automatically turn itself off once it detects another software that is categorized under “Anti-Virus” or “Spyware and Unwanted Software Protection“. This change in policy has resulted in Windows Defender automatically deactivating when SecureAPlus is detected to be installed with the Offline AV and have it enabled. For […]

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How to Do File & Folder/On-Demand Scanning

SecureAPlus automatically scans your entire computer once every 24 hours with Universal AV and has real-time protection against new possible threats that are being saved to your PC’s hard drive. However, you can manually scan particular files and folders using Universal AV and the Offline AV with a few simple clicks. Follow these instructions to scan File […]

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How do I view or remove items from the Ignored list?

Follow these instructions to view or remove items from the ignored list: View the Ignored list Launch SecureAPlus > Quarantine & History In the Quarantine & History window, click on Ignored tab. The files which are being opted to be ignored at the point of detection will be shown in the ignored list. Remove items from the Ignored list […]

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How do I view or remove items from the History list?

Follow these instructions to view or remove items from the history list: View the History list Launch SecureAPlus > Quarantine & History In the Quarantine & History window, click on History tab. History of the quarantine and detected items with detailed information such as virus name, file name, date of detection, action taken and detected by which UAV will […]

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How do I restore or remove items from the Quarantine list?

Items detected as threats from scanning which are being quarantined by the user will be listed in the quarantine list. If you are sure that it is not a threat and choose to allow it, the file will be added into the list of exclusions and will be excluded from the subsequent real-time scanning. You will […]

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How do I view the Quarantine list?

Follow these instructions to view the quarantine list: Launch SecureAPlus > Quarantine & History In the Quarantine & History window, by default, Quarantine tab is selected. To find out more about each tab, you can click on the respective links: Quarantine History Ignored

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How do I include folders or files for scanning?

Certain file types can be specified under the list of extension in order for it to be included for real-time scanning. By default the Antivirus client always includes the following extensions for real-time scanning: New program files, .pdf, .docx, .doc, .xlsx, .xls, .pptx, .ppt And all the executable files regardless of its file extension are […]

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How do I exclude folders or files for scanning?

Follow these instructions to have certain folders or files specified under the list of exclusions to be excluded from scanning by the AV (Offline AV and Universal AVs) and uploading the file(s) to Universal AV: Add folders or files to be excluded Launch SecureAPlus > App Settings In the App Settings menu, click on Scan Settings > […]

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