How to Reset my Password for Password Protected Settings?

The Password Protected settings feature is only available to Premium Users. If for any reason that this feature was enabled but is inaccessible due to a lost or forgotten password, then a password reset is needed to restore access to the SecureAPlus settings. There are two methods to reset the password that has been set […]

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How to Set my Password Protected Settings?

For increased security, SecureAPlus Premium users can exclusively lock their SecureAPlus settings with a password. Once a password is set and the lock is toggled on, all the SecureAPlus settings cannot be changed unless the correct password is entered to unlock it. Note: This feature, while visible on SecureAPlus Freemium installations in their settings, is non-functional unless […]

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What is Game Mode?

When Game Mode is enabled in the settings, it automatically detects any screen changes, specifically when the screen is changed to Full Screen (i.e. when playing a game, watching a video, showing presentation, etc.). When an application is actively placed in Full Screen, Game Modewill temporarily disable SecureAPlus file uploads to Universal AV and will […]

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What Happens When an External USB Storage Device is Plugged In?

SecureAPlus has built-in security measures for external USB storage devices. By default these are turned off, but when activated the behavior in accessing files to and from the external storage changes. Prompt for Action When an external USB storage device is inserted to the machine and the default action is Prompt for Action, SecureAPlus will […]

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How to Set the Default Action When an USB Storage Device is Inserted?

SecureAPlus has built in features to protect against attacks from USB devices. Besides preventing read & write access from external USB storage devices, users can also define how SecureAPlus will act upon detecting access from one. Follow these instructions to select the action when an external USB storage device is inserted to the machine, Launch SecureAPlus > App […]

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Collecting Log Files for SecureAPlus Support

To help diagnose issues pertaining to SecureAPlus on your computer, below are instructions on how prepare the Log Files for sending to the SecureAPlus Support Team. Preparing the Log Files Launch SecureAPlus > Info & Licenses > Diagnosis > Open Log Locations > 2 log folders will be opened in Windows Explorer Alternative, you can manually access the logs […]

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Customize Where Notifications Appear

You can pick where you want notifications to appear. Instead of choosing an alternative option, all corners of your screen are made available. Using SecureAPlus with other Anti-Virus and Anti-Malware software will be easier since SecureAPlus notifications will no longer overlap if you choose another location. Follow these instructions to customize the location of SecureAPlus notifications to appear on your PC screen: […]

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What is the Silent Mode?

In Silent Mode, you will never get prompt by SecureAPlus. Your Application Whitelisting mode will be switched to Lockdown Mode. This means that any untrusted applications will be automatically blocked if attempted to run and viruses detected by real-time scanning will be automatically quarantined. Follow these instructions to set SecureAPlus to Silent Mode: Right click on […]

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