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SecureAPlus Support Pages

  • Home
  • Frequently Asked Questions
  • Download
  • Support
    • Report False Positives
    • Submit Malware Samples
    • Forum
  • Contact Support
  • enEnglish
    • ja日本語
    • zh-twTraditional Chinese

Article Categories

1 Getting Started(114)

  • Release Notes(88)

  • The Initial Full System Scan Explained
  • Automatic Full System Scan vs On-Demand Full System Scan
  • Understanding the Different SecureAPlus Modes
  • Getting to Know the Universal AV
  • Introduction to SecureAPlus Application Whitelisting

2 Universal AV(19)

  • Automatic Full System Scan vs On-Demand Full System Scan
  • Getting to Know the Universal AV
  • How do I exclude the Antivirus engine used by Universal AV?
  • How to Do File & Folder/ On-Demand Scanning
  • How do I view my Universal AV log?

3 Application Whitelisting(31)

  • Advanced Application Whitelisting(18)

  • How to create new groups and users in Windows?
  • Understanding the Different SecureAPlus Modes
  • Introduction to SecureAPlus Application Whitelisting
  • How to Add/ Remove an External USB Storage Device to the Whitelist?
  • What are Trusted Groups and Trusted Users?

4 Offline AV(26)

  • Permanently Disable Windows Defender in Windows 10
  • How to Download ClamAV Virus Definitions Without Internet
  • Using Windows Defender with SecureAPlus on Windows 10
  • How do I setup my antivirus settings?
  • How to Do File & Folder/ On-Demand Scanning

5 Settings(15)

  • How to Apply Themes to SecureAPlus
  • What is the Silent Mode?
  • Customize Where Notifications Appear
  • Collecting Log Files for SecureAPlus Support
  • How to Set the Default Action When an USB Storage Device is Inserted?

6 SecureAPlus Account Portal(21)

  • Viral Security Program(2)

  • How Do I Transfer my SecureAPlus License
  • How to Apply Themes to SecureAPlus
  • How to Add Licenses to my Account
  • How do I add my SecureAPlus/ Device ID and Name on SecureAPlus Account Portal?
  • How to Create a SecureAPlus Policy?

7 SecureAPlus for Android(16)

  • Logging to SecureAPlus Account Portal via the Android App
  • Launching SecureAPlus For Android
  • How Does the App Locker Work?
  • Request Whitelist Approval on SecureAPlus for Android
  • How To Run A Full System (User And System Applications) Scan?

8 SecureAPlus Enterprise(6)

  • How to Download ClamAV Virus Definitions Without Internet
  • Mass Installation for SecureAPlus Pro and Essentials Users
  • How to View and Approve Whitelist Requests?
  • How to Setup an Installation Managed by SecureAPlus Portal?
  • Activating Your SecureAPlus Essentials/ Pro License Offline

9 Technical Information(10)

  • Permanently Disable Windows Defender in Windows 10
  • How to Uninstall SecureAPlus
  • Reporting False Positives to SecureAPlus
  • Quick Guidelines for Reviewing SecureAPlus
  • Collecting Dump Files for SecureAPlus Support

Tips & Tricks(15)

  • How to Redeem SecureAPlus License with Activation Code?
  • Permanently Disable Windows Defender in Windows 10
  • Getting SecureAPlus Pro Free for 90 Days
  • Mass Installation for SecureAPlus Pro and Essentials Users
  • How to turn on Transport Layer Security (TLS) setting?

Top Support Pages

  • How to Redeem SecureAPlus License with Activation Code?
  • Permanently Disable Windows Defender in Windows 10
  • The Initial Full System Scan Explained
  • How to create new groups and users in Windows?
  • How to Download ClamAV Virus Definitions Without Internet

Support

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    Submit Malware

    Release Notes

    Forum

Contact SecureAPlus Support

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Send us your support inquiry by emailing:
secureaplus@secureage.com
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